Our highly regarded client, a leading business law firm, is seeking a Client Services Clerk to join their Calgary office. This role plays an important part in ensuring clients and internal teams receive exceptional service during meetings, events, and day-to-day office operations. The ideal candidate is polished, proactive, client-focused, and enjoys a hands-on role supporting hospitality, technology, and administrative services across the firm.

About the Role

Reporting to the Manager of Client Services & Technical Support, the Client Services Clerk is responsible for:

Meeting & Event Services

•    Coordinating daily boardroom meetings and internal events, including setup and teardown of food and beverages, restocking supplies, and ensuring rooms are tidy and guest-ready.
•    Supporting boardroom technology requirements (Microsoft Teams rooms, laptop-based video conferencing, presentations, audio equipment, etc.).
•    Liaising with internal and external stakeholders to ensure both virtual and in-person meetings run smoothly.
•    Coordinating catering, including menu planning, vendor communication, delivery logistics, and quality control.

Hospitality & Office Support

•    Restocking kitchen and lounge areas with beverages, snacks, and amenities.
•    Maintaining cleanliness and organization of shared spaces, including coffee machines and kitchen equipment.
•    Ordering kitchen, lounge, and hospitality supplies and managing cost tracking.
•    Providing backup support to reception and the mailroom as needed.
•    Assisting with administrative tasks such as printing, courier runs, bank deposits, court deliveries, and other ad-hoc requests.

What You Bring

•    1–2 years of experience in a law firm or professional services environment preferred.
•    Strong comfort with technology and troubleshooting equipment such as video conferencing systems, microphones, laptops, teleconference units, photocopiers, and switchboard phones.
•    Proficiency in MS Office Suite (Outlook, Word, Excel, Teams).
•    Post-secondary education in Business or Administration considered an asset.
•    Excellent customer service orientation and communication skills.
•    Strong organizational skills with the ability to balance multiple requests simultaneously.
•    High attention to detail, sound judgment, professionalism, and discretion.
•    Ability to work independently and as part of a collaborative team.
•    Flexibility to work overtime when required.

This position is ideal for someone who:

✔ loves creating a polished, seamless client experience,
✔ enjoys a blend of hospitality, technology, and administrative work, and
✔ takes pride in keeping spaces organized, efficient, and welcoming.

If you’re someone who takes pride in exceptional service, seamless meetings, and supporting a collaborative team environment, we invite you to apply. Please send your resume in confidence to shona@urbanlegal.ca.
Urban Legal Recruitment ensures full discretion for all applicants. We thank everyone for their interest; only those selected for interview will be contacted.